Feedback policy

Feedback must describe a genuine completed transaction. Buyers can leave positive, neutral or negative feedback for sellers. Sellers can leave positive feedback for buyers only.

Each participant may submit one review per order after delivery is confirmed. Buyers may revise their own feedback. Sellers may request one revision; buyers may decline. Either participant may request administrative removal, but cannot delete the other participant’s review. Sellers may opt into automatic positive feedback on future orders after verified payment. Automatic feedback is one review per order, not per unit.

Administrative removal

Only authorized administration can remove feedback after review for abusive or harassing language, threats, hate speech, disclosure of private information, or defamatory personal allegations. Honest criticism and a negative rating alone are not grounds for removal.

Removed content is hidden from users and excluded from seller ratings. Administration retains a moderation record with the reviewer, time and reason. Use Report / request removal beside the review in order details. A first-pass language filter rejects common insults; reports receive contextual administrative review.